Hensall Co-op is seeking a reliable individual to become an integral member of our team! This position is full time, working out of the Seaforth location. The Operations Associate is a key member of the team, providing a high degree of customer service for crop inputs, in addition to food grade contracts. This position works with Location Managers, Field Marketers, and other Hensall Co-op locations to ensure administrative procedures and financial controls are being followed.

Job Duties and Responsibilities:

• Administer the billing of point of sale for fertilizer, crop protection products, crop services at the Seaforth location
• Assist customers with inquiries and concerns both over the phone and in person
• Prepare fertilizer blend orders
• Receiving of grain including weighing, grading, and moisture testing
• Administration of Food Grade products and Commercial Grains for inbound shipments
• Assist with sales/order processing for crop inputs and crop procurement
• Work closely with Field Marketers on sales of fertilizer, seed, chemicals, and crop protection products
• Assists Location Manager and Field Marketers with administrative functions including preparing and entering prepayments and reconciling
• Administration and reconciliation of crop protection products and other products that are shipped to other Hensall Co-op locations
• Complete bank deposits
• Assist customers with loading and unloading of product
• Ensuring the warehouse area is kept clean and always organized
• Contact customers via telephone for various programs
• All other duties as assigned

Job Requirements:

• Excellent verbal and written communication skills
• Computer skills, including strong proficiency in MS Word and Excel
• Enthusiastic, courteous manner with customers, members, and co-workers
• Knowledge of office/administrative procedures
• High degree of accuracy
• Ability to perform sales tasks and service existing accounts
• General agricultural and cropping knowledge

Required Qualifications:

• High School Diploma or equivalent
• Previous experience in a customer service position
• Agricultural background considered an asset
• Valid G Driver’s License

If you are interested in applying for this position, please submit your cover letter and resume through our online portal.

Hensall Co-op is committed to employment equity and encourages members of the four designated groups to apply.

Accommodation will be made upon request.