Surface Transportation Coordinator

Location: Hensall

Zone: Ontario

Type: HGL

Posted: 10-25-2022

Expires: 12-30-2022

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Thank you to all applicants in advance, however, we will be corresponding only with those selected for an interview.

Hensall Global is seeking a Surface Transportation Coordinator. The Surface Transportation Coordinator is the key contact person for a specified base of accounts. They are responsible for the management of their customers domestic and cross-border transportation needs. The focus of the position is to facilitate the coordination of all parties including customers, shippers, vendors, and receivers to ensure the most efficient movement of product from origin to destination. The Surface Transportation Coordinator must be able to handle a high-volume workload in a fast-paced environment. This is a full-time position. 


What Hensall Global has to offer:
  • Competitive Annual Salary

  • Group Benefits plan (dental, prescriptions, vision, massage, chiropractic, physiotherapy etc.)

  • Pension Plan matched by Hensall Global Logistics


Job Duties and Responsibilities:
  • Facilitate the arrangement of all freight requests received from customers 

  • Work with other departments to ensure customer rates and internal costing references are valid for the required shipping period 

  • Provide customer with outline of scheduling detail 

  • Provide carrier with shipping instruction 

  • Track orders for final delivery to intended recipients 

  • Approve, decline, or investigate additional service charge claims and service issues 

  • Prepare files for invoicing 


Job Requirements:
  • Excellent verbal and written communication skills 

  • Proficient in Microsoft Word/Excel/Outlook, with overall strong computer skills 

  • Must be familiar with truck, intermodal, and rail transport modes 

  • Accuracy and attention to detail 

  • Sound decision making qualities 

  • Excellent time and deadline management skills 

  • Organizational ability and problem-solving skills 

  • Knowledge of domestic and cross-border terminology and concepts 

  • Strong customer service and interpersonal skills 

  • Ability to prioritize and multi-task 


  • High School diploma is required

  • Post-Secondary education is required

  • Experience in the industry is an asset

If you are interested in applying for this position, please submit your cover letter and resume through our online portal. 


Hensall Global is committed to employment equity and encourages members of the four designated groups to apply. Accommodation will be made upon request.