CREDIT POLICY


  1. Normal terms are cash at the time of purchase.
  2. Convenience credit may be granted to approved charge accounts.
  3. Accounts are due and payable on the 20th of the month following purchase. When overdue, an interest charge of 2.5% per month (30% per annum) or such rate as may be published from time to time will be applied monthly on the overdue balance until paid. 
  4. Interest will be applied on the overdue balance on the 21st day of the month following purchase.
  5. Should an account become two months (60 days) in arrears, credit privileges will be suspended.
  6. Cheques will be accepted for payment of merchandise from customers with approved Hensall Co-op charge accounts or with sufficient identification.
  7. VISA and MasterCard are honoured at most locations for cash purchases of consumer items. 
  8. Payments are applied first on account of interest and secondly on account of the purchase price of merchandise in order of purchase.



Good credit is a valuable asset.


Protect it.


Pay Promptly. 



OPTIONS FOR PAYING YOUR HENSALL CO-OP STATEMENT

In addition to mailing your cheque or visiting one of our locations, you can pay your monthly statement using any of the following options:


PREAUTHORIZED DEBIT
Contact our Credit Department for our Pre-authorized Payment (PAP) form.


TELEBANKING
Contact your bank to be set up for this option. Be sure to have your 6-digit account number when setting up your phone account. 


INTERNET BANKING
Access this option through your bank’s website. Hensall Co-op will be an option for you to select. Be sure you enter the correct 6-digit Hensall Co-op account number. 


TELPAY
Visit www.telpay.ca for payment from many banks in Canada. Log in and follow the instructions to set up your account. Ensure you enter the correct Hensall Co-op account number. 




We are set up with the following financial institutions:

  • Royal Bank of Canada
  • TD Canada Trust
  • Bank of Montreal
  • CIBC
  • Credit Union Central Ontario (if your local credit union has facilities you will be able to register)
  • National Bank of Canada




Hensall Co-op values you as a customer and offers the following financial options to assist you in managing your operation:


CROP INPUT FINANCING

through FCC or

In-house Crop Input Financing

Contact the Credit Manager for details.

HOME HEATING

BUDGET PLAN

10 equal payments starting September 20th of each year. 
Pre-Authorized Payments Required

EXTENDED CREDIT

TERMS

Are best be arranged with your bank. Your Hensall Co-op Credit Manager will be please to assist you.
STATEMENTSTo view your monthly statement and invoices on-line, or to receive your monthly statement by e-mail, contact the Credit Department at 519.262.3002.
ON-LINE PORTALAccess to your statements, invoices and accounts is available through our Customer Information Portal (CIP). Visit our website hensallco-op.ca or contact the Credit Department to sign on.