Operations Coordinator

Location: Hensall

Zone: Ontario

Type: Operations

Posted: 01-20-2023

Expires: 03-31-2023

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Thank you to all applicants in advance, however, we will be corresponding only with those selected for an interview.

Hensall Co-op is seeking a reliable individual to become an integral member of our team! This position is full time, working out of the Hensall location. The Operations Coordinator is a key member of the team, providing a high degree of customer service for crop inputs, in addition to food grade contracts. This position works with Location Manager, Field Marketers, and other Hensall Co-op locations to coordinate inventory, equipment allocation and scheduling to ensure administrative procedures and controls are being met.


Job Duties and Responsibilities:
  • Assist customers with inquiries and concerns both over the phone and in person

  • Prepare fertilizer blend orders

  • Logistics and dispatching of fertilizer equipment through the use of Field Trace software

  • Receiving of grain including weighing, grading, and moisture testing

  • Administration of Food Grade products and Commercial Grains for inbound shipments

  • Assist with sales/order processing for crop inputs and crop procurement

  • Work closely with field marketers on sales of fertilizer, seed, chemicals, and crop protection products

  • Assists Location Manager and Field Marketers with administrative functions including preparing and entering prepayments and reconciling

  • Assist customers with loading and unloading of product

  • Coordinate warehouse activities such as inventory management, housekeeping, regulatory standards and participate when needed

  • Contact customers via telephone for various programs

  • Liaison between sales staff and the operations department to ensure top level of customer service

  • Determine the daily/weekly needs for manpower and equipment


Job Requirements:
  • Excellent verbal and written communication skills

  • Computer skills, including strong proficiency in MS Word and Excel

  • Enthusiastic, courteous manner with customers, members, and co-workers

  • Knowledge of office/administrative procedures

  • High degree of accuracy

  • Ability to perform sales tasks and service existing accounts

  • General agricultural and cropping knowledge


Required Qualifications:
  • Previous experience in a customer service position

  • Agricultural background considered an asset

  • Valid G Driver’s License


If you are interested in applying for this position, please submit your cover letter and resume through our online portal. 


Hensall Co-op is committed to employment equity and encourages members of the four designated groups to apply. Accommodation will be made upon request.