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With COVID-19 continuing to evolve, our government and organizations in Canada and abroad are moving quickly to respond. We’re no different at Hensall Co-op. We are committed to putting the health and safety of our employees, customers and communities at the forefront.
We will not lose sight of the fact we are a part of the critical food supply chain and we are fortunate to have an employee team who understands what this means. At this time we are confident we have the inventories and resources to continue to support our customers across all product categories.
We are, however, asking for your support as we implement precautionary procedures to increase social distancing:
Our locations are still open for business, but certain areas are closed to walk-in traffic. We may over time make some changes to hours of operation at some locations where we can do so with no or minimal impact on service levels.
UPDATE - Moving to Stage 3, July 17, 2020:
As most of the province of Ontario moves to Phase 3, many municipalities are mandating masks when inside a commercial or public facility. To be in compliance and because the safety of our employee and their families remains our priority, we will be adopting the practice of wearing masks when we are interacting with our customers and visitors. Many of our locations will keep the doors locked and will wear a mask only when required. At our locations where visitor or public access is permitted, we will request that visitors wear a mask (we will not be providing masks to visitors) and our employees will be expected to have their masks on at all times while working.
• For product pickup:
• If you are delivering product to our locations:
• If we are delivering product (feed, fertilizer, seed or other) to your farm:
• How to pay accounts:
• How we are protecting our Employees, Customers and the Community at large:
Please do not hesitate to call or email your location with any questions you have. Our Business continuity team is continually monitoring the situation, and we remain committed to keeping you informed of any updates.
We are here for you - our members and customers and our communities.